Welcome to Direct Auto

Here's what you need to know to get the most out of your experience as a new Direct Auto Insurance customer.

We're always here to help, however you need us:

You'll need your policy number to access many of the great features listed below. Need help finding it? Check your welcome email, your policy documents, or give us a call at 1-877-GO-DIRECT.

Instant Proof of Insurance

You'll receive your insurance ID cards in the mail, but you can also access instant proof of insurance at any time if you lose or misplace your cards. Here's how:

Access Online

Log into MyAccount to access your ID card.

Access from the App

View an electronic copy of your ID card from your mobile device with the Direct Auto mobile app.

Direct Auto Mobile App

Pay Your Way

Making your payments is a breeze when you can choose from so many flexible and convenient options:

Pay Online

Make your payment online using a credit card, debit card, or electronic check.


Set up an automatic scheduled payment in MyAccount using your credit or debit card.

Pay in Our App

Download the Direct Auto mobile app to conveniently make a payment wherever you go.

Pay in Person

Use cash, credit, or debit to pay at your local Direct Auto store.

Frequently Asked Questions

If a question pops up about your policy, the FAQ page is a handy resource with answers to some of our customers' most commonly asked questions like:

  • How do I find my policy number?
  • How can I add/remove a driver?
  • How do I change my address information?
  • How do I file an auto or life insurance claim?

View FAQs

Learn Stuff and Hang Out with Us

Email Newsletter

You'll get access to special offers and giveaways, insurance insights, money-saving tips, and more right in your inbox.

Social Media

Connect with us on your favorite social media channels! We’ll share fun prizes, helpful information, and more.


Find everything from safe driving tips, to the best road trip destinations, to cheap and delicious recipes on the Direct Connect blog.

Learning Center

Ever been curious about the car insurance laws in your state? What liability insurance covers? If you need extra coverage for your rental? Take a look around the Learning Center for some Insurance 101!

Need Anything Else?

We're more than just great car insurance! Check out some of the other affordable products and services we offer like:

1 Individual term life insurance by Direct General Life Insurance Company, Policy: 58TL02010713. Direct General Group, Nashville, TN. Per day amount based on annual premium for insured 18-50 years old with a $15,000 policy. Policy terms and conditions apply. Premium and other terms will vary by state, the insured’s age, and the selected coverage.

2 Direct Auto Insurance is an agent under contract with MXGA Inc, a general agent representing various insurers authorized to do business in Mexico. Mexico Auto Insurance is currently only offered by us in select Direct Auto Insurance locations and is not available through Direct’s call center or website. All claims and policy services, including payments, endorsements, and renewals for Mexico auto insurance policies, are handled by MXGA. Coverage subject to policy terms and conditions.

3Commercial insurance is produced by Direct Auto Insurance agents and underwritten by member companies of National General Insurance or other carriers not affiliated with the Direct General Group. Availability, qualifications, and amounts of coverages may vary. Other terms, conditions and exclusions apply.

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Start Auto Quote

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