Here's what you need to know to get the most out of your experience as a new Direct Auto Insurance customer.
We're always here to help, however you need us:
You’ll need your policy number to access many of the great features listed below. Need help finding it? Check your welcome email, your policy documents, or give us a call at 1-877-GO-DIRECT.
Instant Proof of Insurance
You’ll receive your insurance ID cards in the mail, but you can also access instant proof of insurance at any time if you lose or misplace your cards. Here's how:
Login to My Account and print a temporary copy of your ID card.
Pay Your Way
Making your payments is a breeze when you can choose from so many flexible and convenient options:
Make your payment online using a credit card, debit card, or electronic check.
Set up an automatic scheduled payment using your credit or debit card.
Pay By Text
Register to receive and pay your bill by text message using your credit or debit card.2
Pay in Person
Use cash, credit, or debit to pay at your local Direct Auto store, or partner payment locations.
Frequently Asked Questions
If a question pops up about your policy, the FAQ page is a handy resource with answers to some of our customers' most commonly asked questions like:
- How do I find my policy number?
- How can I add/remove a driver?
- How do I change my address information?
- How do I file an auto or life insurance claim?
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Learn Stuff and Hang Out with Us
Find everything from safe driving tips, to the best road trip destinations, to cheap and delicious recipes on the Direct Connect blog .
Ever been curious about the car insurance laws in your state? What liability insurance covers? If you need extra coverage for your rental? Take a look around the Learning Center for some Insurance 101!
Need Anything Else?
We're more than just great car insurance! Check out some of the other affordable products and services we offer like:
- 1 Use of the DirectDrive App is subject to terms and conditions. For more information visit https://www.directauto.com/why-direct/direct-driveapp
- 3 Individual term life insurance by Direct General Life Insurance Company, Policy: 58TL02010713. Direct General Group, Nashville, TN. Per day amount based on annual premium for insured 18-50 years old with a $15,000 policy. Policy terms and conditions apply. Premium and other terms will vary by state, the insured’s age, and the selected coverage.
- 5 Direct Auto Insurance is an agent under contract with MXGA Inc, a general agent representing various insurers authorized to do business in Mexico. Mexico Auto Insurance is currently only offered by us in select Direct Auto Insurance locations and is not available through Direct’s call center or website. All claims and policy services, including payments, endorsements, and renewals for Mexico auto insurance policies, are handled by MXGA. Coverage subject to policy terms and conditions.
- 6 Commercial auto insurance produced by Right Choice Insurance Agency, Inc. and Direct General Insurance Agency, Inc. d/b/a Direct Auto & Life Insurance as agents for Titan Indemnity Company, a Nationwide Insurance Company & its affiliates. Not available in all stores. Pay plans, discounts and coverages subject to terms and conditions.