Direct Auto Agent


Here's what you need to know to get the most out of your experience as a new Direct Auto Insurance customer.

We're always here to help, however you need us:

You’ll need your policy number to access many of the great features listed below. Need help finding it? Check your welcome email, your policy documents, or give us a call at 1-877-GO-DIRECT.

Direct Auto Insurance Direct Drive App

Instant Proof of Insurance

You’ll receive your insurance ID cards in the mail, but you can also access instant proof of insurance at any time if you lose or misplace your cards. Here's how:

  • Print Online
    Login to My Account and print a temporary copy of your ID card.

Pay Your Way

Making your payments is a breeze when you can choose from so many flexible and convenient options:

See more convenient ways to pay

Frequently Asked Questions

If a question pops up about your policy, the FAQ page is a handy resource with answers to some of our customers' most commonly asked questions like:

See more frequently asked questions

Get the Latest

Learn Stuff and Hang Out with Us

  • Blog
    Find everything from safe driving tips, to the best road trip destinations, to cheap and delicious recipes on the Direct Connect blog .
  • Learning Center
    Ever been curious about the car insurance laws in your state? What liability insurance covers? If you need extra coverage for your rental? Take a look around the Learning Center for some Insurance 101!

Need Anything Else?

We're more than just great car insurance! Check out some of the other affordable products and services we offer like:

  1. 1 Use of the DirectDrive App is subject to terms and conditions. For more information visit
  2. 2 Pay-by-Text services provided by FirsTech, Inc., which is not an affiliate of Direct. Standard messaging rates may apply. You can find more information about FirsTech, including their privacy policy, at
  3. 3 Individual term life insurance by Direct General Life Insurance Company, Policy: 58TL02010713. Direct General Group, Nashville, TN. Per day amount based on annual premium for insured 18-50 years old with a $15,000 policy. Policy terms and conditions apply. Premium and other terms will vary by state, the insured’s age, and the selected coverage. 
  4. 5 Direct Auto Insurance is an agent under contract with MXGA Inc, a general agent representing various insurers authorized to do business in Mexico. Mexico Auto Insurance is currently only offered by us in select Direct Auto Insurance locations and is not available through Direct’s call center or website. All claims and policy services, including payments, endorsements, and renewals for Mexico auto insurance policies, are handled by MXGA. Coverage subject to policy terms and conditions.
  5. 6 Commercial auto insurance produced by Right Choice Insurance Agency, Inc. and Direct General Insurance Agency, Inc. d/b/a Direct Auto & Life Insurance as agents for Titan Indemnity Company, a Nationwide Insurance Company & its affiliates. Not available in all stores. Pay plans, discounts and coverages subject to terms and conditions.