Telemedicine Powered by DialCare®

Get a telemedicine plan for you and your family for as little as $15/month. Purchase with an auto policy today!*

doctor consulting with patient virtually on a laptop

Why Choose Telemedicine Powered by DialCare®?

Telemedicine Powered by DialCare is a health service that lets you (and your family living with you) conveniently connect with fully credentialed doctors via phone or video to get advice and treatment for non-emergency medical issues. Additionally, members have access to a prescription savings program offering discounts between 10% and 60%.

How the Telemedicine Program Works

  • Choose an Affordable Plan Starting at $15/Month

    Pick your preferred plan and follow the emailed instructions to set up your account and access telemedicine services.

  • Book Virtual Appointments 24/7/365

    Request to visit a doctor online, inside the DialCare app, or by phone anytime, even during holidays.

  • Get Personalized Treatment from Licensed Doctors

    Consult your doctor about your symptoms to receive a diagnosis, treatment plan, and possibly a prescription.

What Conditions Can Be Treated With Telemedicine?

You can get quick answers, guidance, and care instructions for common medical issues such as:

  • Allergies
  • Asthma
  • Cold/Flu Symptoms
  • Digestive Issues
  • Joint Aches & Pains
  • Bug Bites
  • Rashes
  • Infections
  • Sports Injuries

If necessary, your doctor can prescribe short-term, non-controlled medicine or instruct you to seek further treatment.

Get Affordable 24/7 Virtual Health Care with Telemedicine

Add a telemedicine plan to your quote online, in-store, or by phone at 1-877-GO-DIRECT

A mom feels her daughter's forehead for a fever during a telemed appointment

What Plan Types Are Offered?

Choose from two membership plans, which can be purchased annually or semi-annually and conveniently added to a combined bill with your auto policy. Each plan has a one-time $20 processing fee.

  • Plan 1: $15 per month | $20 consult fee
  • Plan 2: $20 per month | No consult fee

How Do I Get Telemedicine?

Telemedicine Powered by DialCare through Direct Auto Insurance is available in participating states to customers who buy a new auto policy or renew an existing policy with us in-store, online, or by phone.

How the Drug Discount Program Works

Telemedicine members can enjoy significant savings on the retail price of generic (15%-60% savings) and brand name (10% to 25% savings) medication at over 68,000 pharmacies nationwide through the United Networks of America. Members receive instructions on how to:

  • Find a preferred participating pharmacy.
  • Compare real-time prices of drugs.
  • Present a membership card for a discount when picking up a prescription.

What if I Change My Mind About This Plan?

Decide telemedicine isn’t for you? No worries, you can cancel at any time! If you cancel within the first 30 days, you’ll receive a full refund. Just call or come in and one of our friendly agents will be happy to update your plan’s products and services.

Find an Agent

Enter ZIP code to find a Direct Auto location near you.

Start Auto Quote

Enter ZIP code to start your quote.

©2025 Direct General Insurance Agency, Inc. dba Direct Auto Insurance, a subsidiary of Allstate. All Rights Reserved.

“Direct Auto Insurance” is the registered Alias/doing business as name for Direct General Insurance Agency, Inc. (NPN: 1637622).

“Direct Auto Insurance” is also the brand name for direct-to-consumer auto insurance policies underwritten by our insurance company affiliates listed here: Insurance Companies in our Group that are sold in our Direct Auto Insurance agency stores, over the phone and through this website.

THIS PLAN IS NOT INSURANCE and is not intended to replace health insurance. This plan does not meet the minimum creditable coverage requirements under M.G.L. c.111M and 956 CMR 5.00. This plan is not a Qualified Health Plan under the Affordable Care Act. The range of discounts will vary depending on the type of provider and service. The plan does not pay providers directly. The plan does not pay pharmacies--you must pay for all prescriptions but will get a discount from participating pharmacies. The list of participating providers is available on this website. A written list of participating providers is available upon request. You may cancel within the first 30 days after effective date or receipt of membership materials (whichever is later) and receive a full refund credit to your statement. Discount Plan Organization and administrator: Careington International Corporation, 7400 Gaylord Parkway, Frisco, TX 75034; phone 800-441-0380. This plan is not available in Vermont or Washington. All agents are required to follow all applicable laws, regulations, and company policies, including fair sales practices and document retention.

Only offered in select states, for participating states call 1-877-GO-DIRECT for more information.

Membership requires activation and covers you and household family members.

Telemedicine by Dialcare not sold separately. Installment payment option available only while on combined bill with an auto policy. An additional one-time $20 processing fee applies to each plan.

Direct Auto Insurance is the brand name for direct-to-consumer auto insurance produced by Direct General Ins. Agency, Inc. and National General Ins. Marketing, Inc. (NGIM) for its National General Group affiliates, Winston-Salem, NC.

Our agency and Direct Auto Insurance brand are not associated in any way with Direct Auto Insurance Company, an Illinois company (NAIC#12721).