24/7 virtual access to licensed doctors. Discounts on prescription medicine.

DialCare Physician Access is a telemedicine service that allows you to conveniently connect with fully credentialed doctors via phone or video to get advice and treatment for common medical issues. You’ll also have access to a prescription savings program with discounts of up to 60%.

Why Choose Telemedicine?

When you have a non-emergency medical situation and can’t see your primary care doctor, DialCare Physician Access is a great option for quick answers, guidance, and care instructions. You can get help for:

  • Allergies 
  • Asthma 
  • Cold/Flu Symptoms 
  • Bug Bites 
  • Joint Aches & Pains 
  • Rashes
  • Sport Injuries
  • & More 

If necessary, your doctor can prescribe non-DEA-controlled medicines at a nearby pharmacy of your choice or instruct you to seek further treatment.

How the Physician Access Program Works

  1. Pick a plan to meet your needs and sign up.
  2. Request an appointment online or inside the DialCare App.
  3. Meet with a doctor and follow your care instructions back to full health.

Plan Types

There are two plans available to choose from and they can both be purchased on an annual or semi-annual basis. For your convenience, we're able to include the cost on the same pay plan as your auto policy.

  • Plan 1: $15 per month | $10 one-time processing fee | $20 consult fee
  • Plan 2: $20 per month | $10 one-time processing fee | No consult fee

How the Drug Discount Program Works

When you join the Physician Access program, you can save on the retail price of generic (15%-60% savings) and brand name (10%-25% savings) medication at more than 68,000 participating pharmacies across the country through the United Networks of America. Members receive instructions on how to find participating pharmacies, and after that, it’s simple.

  1. Find your preferred pharmacy.
  2. Compare real-time prices of drugs.
  3. Present your membership card for a discount when you pick up the prescription. 

How do I get DialCare Physician Access through Direct Auto?

DialCare Physician Access through Direct Auto is currently available to our Alabama customers who buy a new auto policy or renew an existing policy with us in-store or by phone.

What if I change my mind about DialCare?

Decide DialCare isn’t for you? No worries, you can cancel at any time! If you cancel within the first 30 days, you’ll receive a full refund. Just call or come in and one of our friendly agents will be happy to update your plan’s products and services.

Get a Free Quote for DialCare Physician Access Today

Visit a Direct Auto location in Alabama or call 1-877-GO-DIRECT to get a quote for DialCare Physician Access today!

THIS PLAN IS NOT INSURANCE and is not intended to replace health insurance. This plan does not meet the minimum creditable coverage requirements under M.G.L. c.111M and 956 CMR 5.00. This plan is not a Qualified Health Plan under the Affordable Care Act. The range of discounts will vary depending on the type of provider and service. The plan does not pay providers directly. Plan members must pay for all services but will receive a discount from participating providers. The list of participating providers is available on this website. A written list of participating providers is available upon request. You may cancel within the first 30 days after effective date or receipt of membership materials (whichever is later) and receive a full refund, less a nominal processing fee (nominal fee for MD residents is $5, AR residents will be refunded processing fee). Discount Plan Organization and administrator: Careington International Corporation, 7400 Gaylord Parkway, Frisco, TX 75034; phone 800-441-0380. This plan is not available in Vermont or Washington.