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Customer Service
Call toll-free: 1-877-463-4732
Press 1 - for Customer Service
Press 2 - for a No-Obligation Quote
Hours of operation
Monday - Friday: 8:00 AM CST - 8:00 PM CST
Saturday: 10:00 AM CST - 4:00 PM CST
Sunday: Closed
Claims
Call toll-free: 1-800-403-1077
Press 2 - Report a new claim
Press 3 - Check the status of an existing claim
Claims hours of operation
Call us 24 hours a day, 7 days a week!
Call toll-free: 1-877-463-4732
Press 1 - for Customer Service
Press 2 - for a No-Obligation Quote
Hours of operation
Monday - Friday: 8:00 AM CST - 8:00 PM CST
Saturday: 10:00 AM CST - 4:00 PM CST
Sunday: Closed
Claims
Call toll-free: 1-800-403-1077
Press 2 - Report a new claim
Press 3 - Check the status of an existing claim
Claims hours of operation
Call us 24 hours a day, 7 days a week!
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Email customer service 24/7 via our contact form.
Email signed paperwork and letters to service@directauto.com.
Journalists only may email our media relations team.
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Locations:
Find a store near you to talk to a friendly agent in-person.
Find a store near you to talk to a friendly agent in-person.