Contact Us

From common insurance questions to 24/7 claim filing, we're here to help.



Explore our self-service options for fast help.

Customer Service

Call: 1-877-463-4732


  • Monday - Friday: 8:00 AM - 8:00 PM CST
  • Saturday: 10:00 AM - 4:00 PM CST
  • Sunday: Closed

For quotes:

Call: 1-877-463-4732

Press 2 to get a free quote.

You can also quote online or at your local Direct Auto.


Call: 1-800-403-1077

Press 1 to check on an existing claim.

Press 2 to file a new claim.

You can also file a claim online in MyAccount or inside the Direct Auto app.

Chat with Claims

24/7 Roadside Assistance

Anytime you're stranded, roadside assistance is a call or tap away. Dial 877-756-6637 or use our mobile app for help.

Find a Store

Visit your nearest Direct Auto location to get in-person assistance from a friendly, knowledgeable agent.

Find a Direct Auto Store

Media Inquiry

Journalists may email our media relations team.

Find a Store

Enter ZIP code to find a store near you.

Start Auto Quote

Enter ZIP code to start your quote.