Contact Us

From common insurance questions to 24/7 claim filing, we're here to help.


1-877-463-4732

Direct Auto female agent shaking hands with male customer. 

Self-service

Explore our self-service options for fast help.

Customer Service

Call: 1-877-463-4732

  • Monday - Friday: 9:00 AM - 9:00 PM CST
  • Saturday: 11:00 AM - 3:00 PM CST
  • Sunday: Closed

For quotes:

Call: 1-877-463-4732

Press 2 to get a free quote.

You can also quote online or at your local Direct Auto.

Claims

Call: 1-800-403-1077

Press 1 to check on an existing claim.

Press 2 to file a new claim.

You can also file a claim online in MyAccount or inside the Direct Auto app.

Chat with Claims

24/7 Roadside Assitance

Anytime you're stranded, roadside assistance is a call or tap away. Dial 877-756-6637 or use our mobile app for help.

Find a Store

Visit your nearest Direct Auto location to get in-person assistance from a friendly, knowledgeable agent.

Find a Direct Auto Store

Media Inquiry

Journalists may email our media relations team.

Find an Agent

Enter ZIP code to find a Direct Auto location near you.

Start Auto Quote

Enter ZIP code to start your quote.

©2025 Direct General Insurance Agency, Inc. dba Direct Auto Insurance, a subsidiary of Allstate. All Rights Reserved.

“Direct Auto Insurance” is the registered Alias/doing business as name for Direct General Insurance Agency, Inc. (NPN: 1637622).

“Direct Auto Insurance” is also the brand name for direct-to-consumer auto insurance policies underwritten by our insurance company affiliates listed here: Insurance Companies in our Group that are sold in our Direct Auto Insurance agency stores, over the phone and through this website.

Direct Auto Insurance is the brand name for direct-to-consumer auto insurance produced by Direct General Ins. Agency, Inc. and National General Ins. Marketing, Inc. (NGIM) for its National General Group affiliates, Winston-Salem, NC.

Our agency and Direct Auto Insurance brand are not associated in any way with Direct Auto Insurance Company, an Illinois company (NAIC#12721).