Claims Status

Checking Your Claim Status

How do I check on my Direct Auto claim? Check the status of your claim in two easy steps.

Gather Your Information

  • Your claim number
  • The name and extension of your claims representative (if available)

Contact Direct Auto Claims

Choose one of the following options:

Claims Status Hours of Operation

Feel free to give our claims department or your assigned claim representative a call Monday - Friday, 8 am to 5 pm EST.

Virtual chat support is available 24/7. For additional help, you’ll be connected to a live chat agent Monday through Friday from 8 am to 8 pm EST.

Claims Status FAQs

Find a Store

Enter ZIP code to find a store near you.

Start Auto Quote

Enter ZIP code to start your quote.