Windshield and Glass Claims

Did a tree branch fall on your windshield? Get a baseball through your car window? A chip in the glass turning into a serious crack?

Having your windshield replaced or repaired doesn't have to be a hassle. A cracked or broken windshield is a serious safety concern that can make it difficult to see while driving, which is why we do our best to make sure yours gets fixed-fast. Thanks to our partnership with Safelite, Direct Auto's glass repair process is easy. Safelite offers convenient in-store or mobile glass repairs, a 100% satisfaction guarantee, and a lifetime warranty on repairs for as long as you own or lease your vehicle.

Report a Glass Claim

  1. Call 1-855-326-1882 to report your claim.
  2. Our glass partner Safelite will take all of your glass claim information and help you determine if the damage can be repaired or if your windshield needs to be replaced.
  3. Safelite will schedule your appointment on the first call. Safelite offers in-shop and mobile glass repairs and will help you schedule the kind of repair appointment that's most convenient for you!

Keep in mind that in some states, driving with a cracked or broken windshield is illegal and you could get ticketed. It all depends on where the crack occurs, its severity, and the windshield laws in your state. Do an internet search for your state's windshield laws before you choose to put off a windshield or glass repair.

Need to file a general auto insurance or life insurance claim instead? Learn how to make a claim or call 1-800-403-1077.

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