Windshield and Glass Claims

cracked windshield

Did a tree branch fall on your windshield? Get a baseball through your car window? A chip in the glass turning into a serious crack?

Having your windshield replaced or repaired doesn't have to be a hassle. A cracked or broken windshield is a serious safety concern that can make it difficult to see while driving, which is why we do our best to make sure yours gets fixed-fast. Thanks to our partnership with Safelite, Direct Auto's glass repair process is easy. Safelite offers convenient in-store or mobile glass repairs, a 100% satisfaction guarantee, and a lifetime warranty on repairs for as long as you own or lease your vehicle.

Report a Glass Claim

  1. Call 1-855-326-1882 to report your claim.
  2. Our glass partner Safelite will take all of your glass claim information and help you determine if the damage can be repaired or if your windshield needs to be replaced.
  3. Safelite will schedule your appointment on the first call. Safelite offers in-shop and mobile glass repairs and will help you schedule the kind of repair appointment that's most convenient for you!

Keep in mind that in some states, driving with a cracked or broken windshield is illegal and you could get ticketed. It all depends on where the crack occurs, its severity, and the windshield laws in your state. Do an internet search for your state's windshield laws before you choose to put off a windshield or glass repair.

Need to file a general auto insurance or life insurance claim instead? Learn how to make a claim or call 1-800-403-1077.

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“Direct Auto Insurance” is the registered Alias/doing business as name for Direct General Insurance Agency, Inc. (NPN: 1637622).

“Direct Auto Insurance” is also the brand name for direct-to-consumer auto insurance policies underwritten by our insurance company affiliates listed here: Insurance Companies in our Group that are sold in our Direct Auto Insurance agency stores, over the phone and through this website.

Direct Auto Insurance is the brand name for direct-to-consumer auto insurance produced by Direct General Ins. Agency, Inc. and National General Ins. Marketing, Inc. (NGIM) for its National General Group affiliates, Winston-Salem, NC.

Our agency and Direct Auto Insurance brand are not associated in any way with Direct Auto Insurance Company, an Illinois company (NAIC#12721).