California Consumer Protection Act Request Metrics

California

2024 Data Access Requests Quantity
Number of requests received 2
Number of requests complied with in whole or in part 2
Number of requests denied 0
Average days to complete a request 40
*We were unable to authenticate the requestor


2024 Data Deletion Requests Quantity
Number of requests received 10
Number of Request Complied with in whole or in part 10
Number of Request Denied* 0
Average days to complete a request 18.1
*We were unable to authenticate the requestor


2024 Correction Requests Quantity
Number of requests received 1
Number of requests compiled with in whole or in part 0
Number of requests denied 0
Average days to complete a request 28

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“Direct Auto Insurance” is the registered Alias/doing business as name for Direct General Insurance Agency, Inc. (NPN: 1637622).

“Direct Auto Insurance” is also the brand name for direct-to-consumer auto insurance policies underwritten by our insurance company affiliates listed here: Insurance Companies in our Group that are sold in our Direct Auto Insurance agency stores, over the phone and through this website.

Direct Auto Insurance is the brand name for direct-to-consumer auto insurance produced by Direct General Ins. Agency, Inc. and National General Ins. Marketing, Inc. (NGIM) for its National General Group affiliates, Winston-Salem, NC.

Our agency and Direct Auto Insurance brand are not associated in any way with Direct Auto Insurance Company, an Illinois company (NAIC#12721).